our websites and landing pages;
registration forms, order forms, survey forms, and checkout pages;
email, WhatsApp, Telegram, live chat, support channels, and CRM systems;
webinars, workshops, masterclasses, bootcamps, coaching, mentorship, educational programs, and related services;
community platforms, member portals, course platforms, and communication platforms;
marketing campaigns, advertisements, analytics tools, tracking systems, and remarketing tools connected to our business.
full name;
email address;
mobile number or telephone number;
country, city, or address details where relevant;
company name or business details where applicable;
payment-related transaction details submitted through our payment processors;
account login details and profile information;
IP address, browser type, device information, cookies, and usage data;
registration details, attendance records, order details, survey answers, form responses, and support history;
chat messages, call notes, correspondence, and customer service records;
information you voluntarily provide during events, coaching, onboarding, support, or community participation.
directly from you when you register, purchase, contact us, or submit a form;
automatically through cookies, pixels, analytics tools, server logs, and tracking technologies;
from third-party platforms such as payment processors, CRM systems, automation tools, course platforms, webinar tools, and communication tools;
from marketing partners, affiliates, referral partners, or lawful third-party sources where permitted.
to process registrations, purchases, invoices, and payments;
to deliver programs, events, services, support, and related materials;
to verify your identity and communicate with you;
to grant access to communities, portals, member areas, replays, bonuses, and resources;
to send reminders, follow-up messages, schedule changes, onboarding updates, and service notices;
to provide customer support and account administration;
to manage operations, fulfillment, troubleshooting, and internal record-keeping;
to improve our services, content, offers, website performance, and customer experience;
to conduct analytics, attribution, ad measurement, tracking, and remarketing;
to send newsletters, invitations, promotional messages, updates, and marketing communications;
to detect fraud, unauthorized access, misuse, abuse, or chargeback risk;
to comply with legal, regulatory, tax, accounting, contractual, and enforcement obligations.
website functionality;
traffic measurement and analytics;
conversion tracking;
ad attribution;
audience building;
retargeting and remarketing.
These may include tools and platforms such as:
Google Analytics;
Google Ads;
Meta Pixel;
Meta Conversions API;
CRM and email marketing systems;
WhatsApp automation tools;
webinar, course, and community platforms;
advertising and automation tools used by us or our marketing partner.
These tools may collect information such as your IP address, browser activity, device information, pages viewed, actions taken, referral sources, and purchase or registration events.
You may disable cookies through your browser settings, but doing so may affect the functionality of parts of our website or services.
We may disclose your personal data to:
our employees, staff, contractors, and authorized personnel;
affiliated companies and operational partners;
Empact Group Sdn Bhd as our marketing partner where relevant for lead management, campaign execution, retargeting, communication flow, and marketing operations;
payment processors, gateway providers, and financial institutions;
CRM, hosting, storage, webinar, communication, automation, analytics, and IT service providers;
legal, tax, compliance, and professional advisers;
regulators, courts, law enforcement, or government authorities where required or permitted by law;
buyers, successors, assignees, or restructuring parties in the event of a merger, restructuring, acquisition, financing, or sale of business assets.
We do not sell your personal data as a standalone commercial data product.
We retain personal data for as long as reasonably necessary for:
the purposes set out in this Privacy Policy;
contract performance and service delivery;
customer support and follow-up;
internal administration and business operations;
dispute handling, fraud prevention, and chargeback defense; and
compliance with legal, tax, accounting, and regulatory obligations.
We may retain certain records for a longer period where reasonably necessary to protect our legitimate interests or where required by law.
Subject to applicable law, you may request to:
access your personal data;
correct inaccurate, incomplete, misleading, or outdated data;
withdraw consent where applicable;
limit or object to certain processing activities where permitted by law; and
opt out of marketing communications at any time.
To exercise any such request, please contact us using the contact details below. We may require reasonable proof of identity before processing your request.